Privacy Policy
Last updated: 2025-21-05
At ShipWait, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:
- Account information (name, email, password)
- Profile information (company, job title, avatar)
- Project data and content you upload
- Payment and billing information
- Communications with our support team
We also collect certain information automatically when you use our Service, including:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and preferences
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices, updates, and administrative messages
- Respond to your comments and questions
- Understand how users interact with our services
- Detect, prevent, and address technical issues
- Protect against harmful or unauthorized activities
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf
- Business partners with whom we offer co-branded services
- Other users when you use collaborative features
- In response to legal requests, to protect rights, or for safety reasons
- In connection with a business transfer, merger, or acquisition
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access, correct, or delete your personal information
- Object to certain processing activities
- Download a copy of your data
- Opt-out of marketing communications
- Manage cookie preferences
To exercise these rights, please contact me using the information below.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information even after you delete your account if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We take appropriate measures to ensure your data remains protected.
8. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through the Service or by email. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.
10. Contact me
If you have questions or concerns about this Privacy Policy or our data practices, please contact me at: timothy.alcaide@gmail.com